FAQ
Answers for customers, wholesalers, dealers and salons.
Find quick answers about Hezpo products, ordering, wholesale supply, dealer applications and professional salon support.
Product FAQ
View categoryWhat products does Hezpo currently sell?
Hezpo currently highlights Hermoso Professional Extra Hold Hair Spray 420ml and HSIS Hair Clay.
Will Hezpo add more products?
Yes. Shampoo, hair mask, hair color, hair iron and more styling SKUs can be added later.
Are Hezpo products suitable for Malaysia weather?
Hezpo content and product positioning focus on Malaysia heat, humidity and daily styling needs.
Can consumers and professionals both use Hezpo products?
Yes. The range is positioned for consumers, salons, barbers, wholesalers and dealers.
Where can I ask about Hezpo products?
Use the WhatsApp inquiry button on the website for faster product information.
Hair Spray FAQ
View categoryWhat is Hermoso Hair Spray used for?
Hermoso Hair Spray is used as a finishing spray to help keep hairstyles in place.
Is Hermoso Hair Spray extra hold?
Yes. It is positioned as a professional extra hold hair spray.
Is hair spray suitable for Malaysia humidity?
A suitable extra hold hair spray can help hairstyles last longer in humid weather.
How should I apply hair spray?
Hold the can around 20-30cm away and spray in short, light bursts.
Can salons use Hermoso Hair Spray?
Yes. It is suitable for salon, barber and home finishing use.
Hair Clay FAQ
View categoryWhat is HSIS Hair Clay used for?
HSIS Hair Clay is used for matte texture, volume and controlled shaping.
Is hair clay good for men's hairstyles?
Yes. Hair clay is commonly used for short to medium men's styles.
Does hair clay look shiny?
HSIS Hair Clay is positioned for a matte, natural-looking finish.
Should I use hair clay on dry or wet hair?
Apply it to dry or towel-dried hair depending on the level of control and texture you want.
Can hair clay and hair spray be used together?
Yes. Use clay to shape the hair, then spray to hold the finished style.
Wholesale FAQ
View categoryDo you support reseller and bulk orders?
Yes. Wholesale inquiries can be submitted through WhatsApp or the website contact form.
Is there a fixed MOQ?
MOQ depends on product mix and location. Hezpo will confirm details during inquiry.
Can wholesalers request a product catalog?
Yes. Wholesale customers can request catalog and product information through WhatsApp.
Does Hezpo support Malaysia resellers?
Yes. Hezpo is positioned for Malaysia retail, reseller and online seller channels.
Can wholesale customers ask about future SKUs?
Yes. Hezpo can discuss the growing product range and future SKU plans with trade partners.
Dealer FAQ
View categoryCan I apply to become a Hezpo dealer?
Yes. Dealer applications are open for qualified partners in suitable territories.
Does Hezpo provide marketing support?
Dealer support can include product information, sales material and training support.
Are territory opportunities available?
Hezpo can discuss territory opportunities with interested dealer and distributor partners.
Will dealers get product training?
Dealer benefits include product training and product usage guidance.
Can dealers sell future Hezpo SKUs?
The dealer program is designed to grow as Hezpo adds future hair care and styling SKUs.
Salon FAQ
View categoryCan salons buy professional pricing?
Yes. Salons, barbers and professional users can request salon pricing.
Can salons retail Hezpo products?
Yes. The salon program includes retail program positioning for professional locations.
Does Hezpo provide training support for salons?
Yes. The salon program includes training and demo support positioning.
Are Hezpo products suitable for barbers?
Yes. Hair spray and hair clay are practical styling products for barbers and men's grooming shops.
Can salons ask for product demos?
Yes. Salons can inquire about demo support through WhatsApp.